Privacy Policy

This Privacy Policy describes how VISTARKRIYA MARKETINGS PRIVATE LIMITED (CIN: U74999DL2020PTC365484) ("we", "our", or "us") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our digital assets platform.

We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you about how we look after your personal data and tell you about your privacy rights.

1. Information We Collect

We collect several types of information from and about users of our Services, including:

1.1. Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect, use, store, and transfer different kinds of personal information about you, which we have grouped as follows:

• Identity Data: Includes name, username, or similar identifier.
• Contact Data: Includes email address, phone number, company name, and address.
• Financial Data: Includes payment card details. Note that we do not store complete payment information as payments are processed through our secure payment processors.
• Transaction Data: Includes details about payments to and from you and details of products you have purchased.
• Profile Data: Includes your username and password, purchases made by you, feedback, survey responses, and preferences.
• Usage Data: Includes information about how you use our website and Services.
• Marketing Data: Includes your preferences in receiving marketing from us and our third parties.

1.2. Non-Personal Information

We may collect certain non-personal information automatically when you visit our Services, including:

• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
• Usage Data: Includes information about how you use our website, products, and services.

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide us your personal data by filling in forms, creating an account, subscribing to our service, purchasing our products, or corresponding with us.
• Automated Technologies: As you interact with our Services, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this data by using cookies, server logs, and similar technologies.
• Third Parties: We may receive personal data about you from various third parties such as analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To register you as a new customer.
• To process and deliver your orders, including managing payments and collecting money owed to us.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website.
• To deliver relevant website content and advertisements to you.
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
• To make suggestions and recommendations to you about products or services that may be of interest to you.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
• Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
• Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

5. Data Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share your information with service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• Legal Obligations: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal processes.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. International Data Transfers

Our servers are located in India. If you are accessing our Services from outside India, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information, in India and other countries.

If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. We will take all necessary measures to protect your personal information in accordance with this privacy policy and applicable law.

8. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

In some circumstances we will anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

9. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the contact information provided below.

10. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: